Terms & Conditions

Flora Code, LLC is a supplier of probiotic and activation technology.

Flora Code, LLC (“Flora Code”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe business experience. This Data Privacy Statement (“Privacy Statement”) governs all instances in which Flora Code receives your Personal Data as a Data Controller for the purposes described in this Privacy Statement. In addition, Flora Code uses Shopify (www.shopify.com) to power its online store and mange eCommerce. Shopify’s Privacy Policy governs how Shopify collects, processes and shares Personal Data. More information is available at: https://www.shopify.com/legal/privacy.

This Privacy Statement explains what information we gather from you, how we may use such information, your choices concerning how we may use such information and the security measures we take to protect such information. We have designed this Privacy Statement so that you can only read the specific information that applies to you.

This Privacy Statement sets out guiding principles to be applied to the collection, use, processing, retention, and disclosure of Personal Data, including those relating to Flora Code’s customers, suppliers, vendors, contractors, business partners, website visitors, job candidates and, if applicable, former and/or current employees. This includes all storing and processing of files in an electronic or paper form, including electronic mail and transmittal of documents as well as information shared with third parties.

This Privacy Statement applies to any personal information collected or processed through the websites (including this website), internal sites, mobile applications and other services and products that collect or process data. It also applies to data collected in connection with marketing or sales activities, prospective or current employment or other engagement with Flora Code.

This Privacy Statement applies to your personal information, which is any information or combination of information that could reasonably be used to identify you.

We adapt our privacy practices to comply with the regional, State and country-specific data protection laws and if required cooperate with the relevant Data Protection Authorities. Without limiting the above, we adapt the Privacy Statement for California residents to comply with the California Consumer Privacy Act of 2018 (CCPA) and the European General Data Protection Regulations (GDPR) 2016.

We recognize that that certain laws may provide stricter standards than those described in this Privacy Statement, in which case the stricter standards shall apply. Flora Code will handle Personal Data in accordance with local law of the place where the Personal Data is collected and/or processed.

If you are a California resident, California Consumer Privacy Act (CCPA) may provide you with additional rights regarding Flora Code’s use of your personal information. [To learn more about your California privacy rights click here [ https://www.shopify.com/legal/privacy]

As part our business operational requirements we may from time to time collect or process various information that you voluntarily provide to us, including personal contact details, and information related to your purchases, employment or demographic as well as information that we have received about you from third parties. In particular, we may collect the following information:

• Personal contact details including names, business addresses, telephone numbers, or e-mail addresses such as when you provide them to us during online registration or when doing business with us or providing services to us; some websites allow you to establish a user name and password to set up an account or subscribe to our newsletters.
• Purchase-related information including data regarding purchases you make via our Sales Teamsor ERP systems, payment card or bank detail information and shipping details.
• Employment-related information including your indicated job preferences, work history and information provided on applications submitted to us electronically.
• Demographic information, that you voluntarily provide to us, including data such as age, gender, ethnicity, hobby or activity information, taste or other preference information, and the like.

We may collect information from other sources, including contact lists and demographic information from third parties and other sources. This data may be combined with other information that we collect and use for the business purposes described in this Privacy Statement.

All of this information is collected directly from you, as well as through third parties that you have authorized to provide such personal information, and where permitted by local law, through publicly available sources, including without limitation, social media.

We also collect certain types of information automatically:

• Your Internet Protocol (IP) address or device identifier, your device’s operating system, browser type, websites visited before or after you visit our website, pages viewed and activities at our website, as well as your interaction with advertisements.
• Third-party service and advertising partners may also collect information automatically.

We may use your information only for a purpose for which you provided the information to us.

If you or the company you represent are a Customer or a Vendor - We may use the information to (i) fulfill a contractual obligation such as providing or receiving products or services to or from you, (ii) because you have provided consent, or (iii) for other legitimate business interests explained as follows:

• To engage with you and explore business opportunities;
• To communicate and respond to your questions and comments about features, products and services you may be interested in;
• To register and facilitate contests and promotions as well as features, products and services in line with your chosen marketing preferences;
• To provide you with personalized content, information, and to send you brochures, coupons, samples, offers, newsletter and other information on our products or our group of companies;We may ask you to indicate if you would like further information or updates from us or our website and only if requested, you will receive follow-up communications from us. We may also ask if you would like to receive information about other products available from members of our group of companies. After opting in to receiving communications from Flora Code, should you change your mind we also offer visitors an “opt-out” option at any time they wish to cease receiving e-mails or other information from us;
• To deliver to you relevant advertising. We may purchase and use opt-in e-mail lists to contact potential customers who we believe may be interested in products or services from Floral Code. We will honour opt-out requests and ask those providing lists to give us assurances that e-mail contact information is provided only for individuals who have expressed a desire to receive offers and information by e-mail. We also may use demographic and preference information to allow advertising related to Flora Code products and services to be targeted to the users for whom they are most pertinent. This is designed so that users will see advertising that is most likely to interest them, and advertisers can display their ads to people who are most likely to be receptive.
• To provide you with other offers, including catalogues, available to you through the mail. We may also use lists we have received from third parties or public sources to send you this information. You may “opt-out” of receiving offline communications from any of our companies at any time.
• To improve our websites, features, products and services;
• To improve efficiency and effectiveness of service to our customers.

For data collected and processed via Shopify, please see their Privacy Policy at: More information is available at: https://www.shopify.com/legal/privacy.

If you or the company you represent, are a Website Visitor - We may use your information after you have provided consent, to administer promotions (sweepstakes, contests and offers); to communicate with you; to deliver advertising; to improve our websites, products and services; and for other legitimate business interests explained as follows:

• To enter you in contests and/or promotions to notify you of results and to register you for certain features, products and services in line with your chosen marketing preferences.
• To communicate with you, to respond to your questions or comments.
• To provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products or our group of companies. We ask visitors providing e-mail addresses to indicate if they would like further information or updates from us or our website and only those who request it will receive follow-up communications from us. We may also ask if you would like to receive information about other products available from us. After opting in to receiving communications from should you change your mind we also offer visitors an “opt-out” option at any time they wish to cease receiving e-mails or other information from us.
• To deliver to you relevant advertising;
• We may purchase and use opt-in e-mail lists to contact potential customers who we believe may be interested in products or services from Flora Code. We will honour opt-out requests and ask those providing lists to give us assurances that e-mail contact information is provided only for individuals who have expressed a desire to receive offers and information by e-mail. We also may use demographic and preference information to allow advertising related to Floral Code products and services to be targeted to the users for whom they are most pertinent. This is designed so that users will see advertising that is most likely to interest them, and advertisers can display their ads to people who are most likely to be receptive.
• To provide you with other offers, including catalogues, available to you through the mail. We may also use lists we have received from third parties or public sources to send you this information. You may “opt-out” of receiving offline communications from any of our companies at any time.
• To improve our websites, features, products and services.
• We use Cookie technology to collect additional information about visitors to our website. For more information, see Flora Code Cookies Policy. https://thefloracode.com/pages/terms-conditions.

If you are a Job Candidate and/or interested in employment with Flora Code we may use your information after you have provided consent, to facilitate the recruitment process and your job application, communicate with you, to respond to your questions or comments, to provide you with updates and news and to alert you when job vacancies that fit your profile arise (in the event that you submit your resume). We also may use your information to provide you with personalized content and other information about our group of companies. You may “opt-out” of receiving communications from any of our companies at any time. 

 Flora Code does not sell personal information nor does it share or disclose personal data in exchange for a monetary benefit.

We will never share your personal data with any third party that intends to use it for their own purpose, other than if required by law.

We may share your personal data with vendors, suppliers, agents or other providers whom we have hired to provide services on our behalf. When we share information with these other companies to provide services for us, they are not allowed to use it for any other purpose and must keep it confidential unless you otherwise consent.

We may share or disclose your personal data to third parties along with other business assets in the event of a sale of the business, reorganization of the business or as otherwise required or permitted by applicable laws. In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal information we have collected from you.  

We also may share or disclose personal information, including the content of your communications:

• To comply with the law or respond to legal process or lawful requests, including from law enforcement and government agencies.
• To conduct investigations of customer complaints or possible breaches of law, to protect the integrity of the website, to fulfill your requests, or to cooperate in any legal investigation.
• To protect the rights or property of Flora Code or our customers, including enforcing the terms governing your use of the services.
• To act on a good faith belief that access or disclosure is necessary to protect the safety of our associates, customers or the public.

Our websites and/or  business services are primarily designed and intended for business purposes and therefore intended for adults and teens (age 16 and older) only, and not directed to children under age 16. In accordance with the applicable children privacy regulation, such as for example Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulations (GDPR), we do not knowingly collect or store any personal information about children under age 16, and our business websites are not designed to collect personal information from children under age 16. Where local law imposes higher age thresholds, we will comply with such requirements. If we become aware that information has been collected, we are committed to taking appropriate steps to remove the information.

 

Personal information collected on our websites and through our services, or received by Flora Code from you or third parties in connection with our business, may be stored and processed in the United States or any other country where we or our service providers maintain facilities.

 

The servers and databases in which information may be stored may be located outside the country from which you accessed this website, other sites or services, and in a country that does not have the same privacy laws as your country of residence. The personal information you provide us may be transmitted abroad, but we will collect, process and use personal information only in accordance with this Privacy Statement. Any and all providers of services to us which maintain those servers and databases are bound by a contract that ensures your data is being managed in accordance with this Privacy Statement, that the provider acts only on Flora Code’s instructions and implements all technical and organizational measures to ensure that your personal data remains secure at all times.

 

By visiting this website and submitting information, you consent to such collection, processing, transfer and/or storage of your personal information.

 

8. How long do we store and retain your information? 

We retain and store your personal information only for as long as is necessary for the purposes set out in this Privacy Statement. We retain and use your information to the extent necessary to comply with our legal obligations (e.g. tax laws), resolve a legal dispute, pursue a legal right and/or enforce contracts and agreements, to pursue our legitmate business interest and/or in accordance with your consent.

 

 We may offer chat rooms, message, bulletin boards, or interactive areas where visitors may post comments or information, including personal information. In any such case, be sure to check posted rules before entering, as you will be bound by them as well as our General Terms and Conditions. Rules for participation in interactive features may establish age and other restrictions on participation. Anything you post online is public information, and we are not responsible for anything you voluntarily post online. Users should exercise caution when disclosing personal information online as that information can be read, collected and used by other users of these services and may result in unsolicited messages, both commercial and otherwise.

We do not endorse and are not responsible for the content or practices of web sites operated by third party companies that may be linked to any of our websites or services. If you submit personal information to any of those websites, your information is governed by the privacy policies on those websites. We encourage you to review the privacy policy of any website you visit.

We protect personal data under our control by implementing security practices and measures in order to prevent misuse, unauthorized access, disclosure or alteration of the information. We limit access to personal information to those who have a business need for such information. No security measures can be 100% secure, however, we recommend that you take additional measures to protect yourself and your information, for example, by installing up to date anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, and making sure that you regularly update software and applications you have downloaded to ensure you have enabled the latest security features on your devices.

 

 We take steps to keep your personal information accurate. You can view, correct or update the personal contact information you provide to Flora Code. The General Data Protection Regulations (GDPR) 2016 provides you with the right to access the data we hold about you or to authorise someone to act on your behalf. You can ask what data we are holding about you, ask us to modify or correct data that is incorrect, ask for restricting the use of or removing the data we hold, provided that there are no legal reasons for us to process and/or retain the data. For data processed by automated  means,  you can request to have it provided in a structured, commonly used and machine-readable format to be transferred to another data controller. Your request will be processed within 30 calendar days upon receipt of a fully completed form and proof of identity. Request should be made by contacting us by email or mail:

Reasonable access to your personal data will be provided at no cost to you. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide a written explanation as to why access has been denied. Once we receive and confirm a verifiable request. We will disclose to you the categories of personal information collected about you and our business or commercial purpose for collecting that personal information.

If you would like to access, update, change, delete, transfer, restrict or object to the processing of the information we have about you in our database (subject to any applicable legal exceptions), opt-out of receiving further communications from us, or have questions about our Privacy Statement, please contact us at support@thefloracode.com

Where our processing of your information is based on your consent, you may have the right to withdraw your consent by contacting us by e-mail at support@thefloracode.com. Note that your withdrawal of consent will not affect the lawfulness of our processing of your information based on your consent provided prior to your withdrawal. Where appropriate, you may also have the right to lodge a complaint with your local data protection authority. We are intent on resolving any issues relating to our handling of your information, and you may contact us at any time regarding any questions or concerns.

 

We will not discriminate against you for exercising any of your data privacy rights. We will not deny you goods or services; charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; or provide you a different level or quality of goods or services or suggest the same.

You have the right to file a complaint concerning our processing of your personal data. We are committed to working with you to resolve any complaints you may have regarding this Privacy Statement or the treatment of your personal information. We have appointed internal Data Protection Officers whom you can contact if you have a concern or questions regarding this Privacy Statement.  Their contact information are as follows: support@thefloracode.com

 

We may update this Privacy Statement from time to time, so please visit this page periodically and review this statement for changes. We will notify you of material changes to this privacy statement by posting a notice on our home page for a reasonable period of time and changing the “Last Updated” date below. Your continued use of our websites, applications or services following the posting of changes will mean that you accept the changed terms.

 

This Privacy Statement was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Flora Code’s collection and use of your personal information.

Flora Code Cookies Policy

Flora Code, LLC is a supplier of specialty probiotic products and activation technology.

Flora Code, LLC (“Flora Code”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe business experience.

1. Scope & Purpose

This Flora Code Cookies Policy (“Policy”) applies to any Flora Code’s website, application, product or service that links to this Policy or incorporates it by reference. This Policy explains what Cookies we collect and how we use the information collected through the use of Cookies and similar tracking technologies. Cookies, as defined below, contain personal data. Flora Code ensures that any personal data is handled securely and in accordance with applicable laws. We have described our privacy practices, including the type of data we collect, how we handle the data, the purpose we collect the data, and how we ensure that the data is being processed and retained lawfully as well as the rights you have relative to your personal data and the best way to contact us, should you have any questions or concerns about Flora Code’s privacy practices in Flora Code Data Privacy Statement, https://thefloracode.com/pages/terms-conditions, also available on our website. In addition, Flora Code uses Shopify (www.shopify.com/floracode) to power its online store and mange eCommerce.  To enhance the business experience, Shopify may use Cookies. Shopfiy’s Cookie Policy governs the collection and use of Cookies. It is available at: https://www.shopify.com/legal/cookies

2. What are Cookies?

“Cookies” are data files that a website sends to your computer while you are viewing the site. These data files include information that allows our site to remember important information that will make your use of the site more efficient and useful to you. Our sites use cookies for a variety of purposes.

3. How do we use Cookies and other similar tracking technologies?

When you use our site we will store Cookies on your computer in order to facilitate and customize your use of our site. Our Cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The Cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You are always free to decline our Cookies if your browser permits, but some parts of our site may not work properly in that case. 

We also use “Flash Cookies”. These are a type of Cookies which are collected via Adobe Flash media player – a piece of software which you probably have on your computer to help you watch online videos and listen to podcasts.

Visitors to our sites use different web browsers and different computers. To make your visits as easy as possible with the technology you use, we automatically keep track of the type of browser (e.g., Internet Explorer) and operating system (e.g., Windows, Mac) used by a visitor, and the domain name of the visitor's Internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our sites. This data tells us if more visitors prefer certain features or areas to others, which helps us keep our site fresh and interesting to the majority of our visitors.

 4. Why do we use Cookies?

We use Cookie technology and IP addresses to obtain information from online visitors, and also to provide registered visitors with the best possible personalised online experience.

Cookie technology helps us deliver content tailored to a visitor’s interests, and allows us to make ordering products and offering other functions at our sites easier for our visitors. Where appropriate under our disclosed practices and policies, we may associate personal information with a Cookie file in such instances.

5. What third party technologies do we use?

We work with third party companies in maintaining and improving our websites. We ensure that any company which works with us and collects personal data complies with strict data protection standards. Here are some examples:

•  Google & Google Analytics | Privacy Policy

We use Google Analytics to better understand how our customers navigate to and through our websites, how long users spend visiting our content items and how often they return to visit our websites. Google Analytics also helps us track the effectiveness of the money we spend on our digital marketing campaigns.

• JQuery & JQuery UI | About

We use JQuery and JQueryUI to control appearance of the site and also provide you a means to control the Cookies we use.

6. What are the categories of Cookies used by us?

The Cookies used by us are based on the International Chamber of Commerce guide for Cookie categories: Strictly Necessary, Performance, Functionality, and Targeting.

 'Strictly Necessary' Cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. These Cookies do not gather any information about you that could be used for marketing or remembering where you've been on the internet. We use these Strictly Necessary Cookies to:

• Remember things like information you've entered on Order Forms when you navigate to different pages in a single web browser session
• Identify you as being logged  into our website
• Make sure you connect to the right service on our website when we make any changes to the way the website works

Cookies we have defined as 'Strictly Necessary' Cookies will NOT be used to:

• Gather information that could be used to advertise products or services to you
• Remember your preferences or username beyond your current visit 

'Performance' Cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These Cookies do not collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is. We use Performance Cookies to: 

• Provide statistics on how our website is used 
• See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
• Help us improve the website by measuring any errors that occur
• Test different designs of our website

Cookies we have defined as 'Performance' Cookies will NOT be used to:

• Gather information that could be used to advertise products or services to you on other websites
• Remember your preferences or username beyond your current visit
• Target adverts to you on any other website

'Functionality' Cookies are used to provide services or to remember settings to improve your visit. We use 'Functionality' Cookies to: 

• Remember settings you've applied such as layout, text size, preferences and colours
• Remember if we've already asked you if you want to fill out a survey
• Show you when you're logged in to our site
• Share information with partners to provide a service on our site. The information shared is only to be used to provide the service, product or function and not for any other purpose

 Cookies defined as 'Functionality' will NOT be used to

• Target you with adverts on other websites

'Targeting' Cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognising that you have visited our website. We use 'Targeting' Cookies to:

• Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites
• Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in

 7. How can you opt-out of Cookies?

Setting your browser to reject Cookies

If you don't want Cookies, you can set your computer to warn you each time a Cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Firefox). Check your browser HELP menu to learn the correct way to change or update your Cookies.

Alternatively, you may wish to visit the relevant browser support website which will contain comprehensive information on how to do this for their browser. You will also find details on how to delete Cookies from your computer as well as more general information about Cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting Cookies may impact on the functionality of certain websites or applications.

8. Changes to this Policy

We may update this Policy from time to time, so please visit this page periodically and review this Policy for changes. Your continued use of our websites, applications or services following the posting of changes will mean that you accept the changed terms.

9. How can you contact us?

This Policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Flora Code’s use of Cookies or similar technologies. If you have any questions about this Policy, please email us at: support@thefloracode.com

 PRIVACY STATEMENT FOR CALIFORNIA RESIDENTS

This PRIVACY STATEMENT FOR CALIFORNIA RESIDENTS (“Privacy Statement”) supplements the information contained in Flora Code Privacy Statement available at thefloracode.com, managed by Flora Code, LLC (collectively, “we,” “us,” or “our”). Flora Code is a supplier of specialty probiotic products and activation technology. Flora Code, LLC (“Flora Code”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe business experience.

This Privacy Statement applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.  Any terms defined in the CCPA have the same meaning when used in this Privacy Statement. This Privacy Statement governs all instances in which Flora Code receives and/or handles your Personal Data sometimes referred to as Personal Information, (“PD and PI“) for the purposes described in this Privacy Statement. In addition, Flora Code uses Shopify (www.shopify.com/floracode) to power its online store and mange eCommerce. Shopify’s Privacy Policy governs how Shopify collects, processes and shares Personal Data. More information is available at: https://www.shopify.com/legal/privacy.

 What Information Do We Collect?

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). In particular, we have collected the following categories of personal information from consumers, also referred to as customers, contacts and prospects, within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	1. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name. 2. Social Security number, driver's license number, passport number, or other similar identifiers.	1. YES as to customers, contacts and prospects. 2. Flora Code Associates only[1].
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES as to Flora Code Associates only
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, national origin, citizenship, marital status, medical condition, physical or sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions).	YES as to Flora Code Associates only
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	NO
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	NO
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES
G. Geolocation data.	Physical location or movements.	NO
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	NO
I. Professional or employment-related information.	Current or past job history or performance evaluations.	YES as to Flora Code Associates only
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	NO
K. Inferences drawn from other personal information.	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	YES as to customers, contacts and prospects.

Personal information does not include:

• Publicly available information from government records.
• De-identified or aggregated consumer information.
• Information excluded from the CCPA's scope, like:
• health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
• personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from our customers, contacts, prospects or associates. For example, from documents that our clients provide to us related to the products and services for which they engage us or purchase from us.
• Directly from our customers, contacts, prospects or associates. For example, through information we collect from them in the course of offering products or providing services to them.
• Directly and indirectly from activity on our website (www.thefloracode.com). For example, from submissions through our website portal or website usage details collected automatically.
• From third parties that interact with us in connection with the services we perform. For example, from submissions relative to product sales, supply chain and transportation.

How Do We Use Your Personal Information?

We may use, share or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order for us to send you products or materials about our products, or for us to service a water treatment contract, we will use that information only for the purpose of that contract, and possibly marketing to you additional services similar to what you already have.
• To provide you with information, products or services that you request from us.
• To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
• To improve our website and present its contents to you.
• For testing, research, analysis and product development.
• As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

How Long Do We Store and Retain Your Information?

We retain and store your personal information only for as long as is necessary for the purposes set out in this Privacy Statement. We retain and use your information to the extent necessary to comply with our legal obligations (e.g. tax laws), resolve a legal dispute, pursue a legal right and/or enforce contracts and agreements, to pursue our legitimate business interest and/or in accordance with your consent.  We only collect and retain PI which is reasonable, necessary and proportionate to achieve our business purpose. 

How Do We Share Your Personal Information?

We may disclose your personal information to our affiliates or a third party for a business purpose.  These third parties include vendors, suppliers, agents and other service providers we have hired such as banking institutions, payroll services, credit card processors, insurance and health care providers. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have not sold any personal information to outside third parties for commercial purposes.

What Rights and Choices Do You Have?

The CCPA provides consumers, customers, contacts and prospects who are California residents, with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
• sales, identifying the personal information categories that each category of recipient purchased; and
• disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
• FLORA CODE DOES NOT SELL YOUR PERSONAL INFORMATION

Because Flora Code does not sell the personal information of our customers, contacts and prospects, it is not necessary for Flora Code, to have a clear and conspicuous “Do Not Sell My Personal Information” link to any of our business Internet home pages. To the extent that our business and eCommerce partner, Shopify, may collect and sell your information, their Privacy Policy will govern the process of collection and sale. It will provide procedure for opting out and/or requesting a “Do Not Sell My Personal Information”. More information is available at: https://www.shopify.com/legal/privacy.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request by calling us, emailing us or mailing your request to the address below:

Flora Code, LLC
2730 Carl Rd, Irving, Texas, 75062, United States of America
Email: support@thefloracode.com

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.  If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

What Other California laws apply?

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the address above.

How Do We Handle Changes to Our Privacy Notice?

We reserve the right to amend this Privacy Statement at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage. This Privacy Statement is effective as of December 15, 2019.

Contact Information

If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Flora Code, LLC
2730 Carl Rd, Irving, Texas, 75062, United States of America
Email: support@thefloracode.com

 [1] Flora Code collects personal information on its associates as part of their employment with the company.